Do you have any questions?
If you run into issues or have a general question make sure to first check the FAQ section below. If you can’t find the answer, please don’t hesitate to contact Jumi support by filling out this form.
Find answers to the most common problems people face.
What you need to know
You can change your password at any time from HERE. You just have to remember your login email address.
We offer refunds for our video courses only. You can ask for a refund if it has been less than 14 days since your purchase and you have completed less than 20% of the course.
We are very strict with this rule and there are absolutely no exception to this ruling.
Please email us HERE and we will look into your situation.
You can create an account only after you’ve purchased something. Straight after your order you will be redirected to a page where you will be able to create your account. This is the account you should always use in the future when purchasing products.